Subscription & Billing
Subscription & Billing Management
Complete guide to managing your subscription, viewing billing history, and understanding pricing plans.
Subscription Page
Navigate to Subscription in the sidebar to manage your subscription.
Key Features
- Current Plan Overview: View your plan (Free or Pro) with status badges
- Subscription Status: See Active, Canceling, Cancelled, or Past Due status
- Billing Period: View current period dates and days remaining
- Payment Provider: See your payment provider and manage payment methods
- Plan Features: Visual comparison of included features
Managing Your Subscription
Upgrade to Pro
- Click "Upgrade to Pro" button
- You'll be redirected to the pricing page
- Choose monthly or yearly billing
- Complete secure checkout
- Return to subscription page to see updated status
Cancel Subscription
- Click "Cancel Subscription" button
- Choose cancellation option:
- Cancel at Period End (Recommended): Keep access until billing period ends
- Cancel Immediately: Access ends right away (no refund)
- Confirm cancellation
- You'll see "Canceling" badge - access continues until period end
Reactivate Subscription
If your subscription is cancelled:
- Click "Reactivate Subscription" button
- Or visit the pricing page to start a new subscription
- Your data and settings are preserved
Manage Payment Methods
- Click "Manage Billing" or "Manage Payment Method" button
- Billing portal opens in new window
- Update payment methods, view invoices, download receipts
Billing Page
Navigate to Billing in the sidebar to view billing history and invoices.
Key Features
- Current Subscription Summary: Quick overview with status badges
- Invoice History: List of all invoices with details (if available)
- Download Invoices: Download PDF invoices
- Billing Portal: Access full billing management
- Help Section: Quick access to support
Using the Billing Portal
- Click "Manage Billing" or "Open Billing Portal" button
- Billing portal opens in new window
- Sign in to your payment provider account
- Access all billing features:
- View all invoices
- Download receipts
- Update payment methods
- Change billing address
- View payment history
Pricing Page
Navigate to Pricing to view available plans and upgrade.
Plan Comparison
| Feature | Free | Pro |
|---|---|---|
| Trading Mode | Dry Mode Only | ✅ Live Mode |
| Trading Pairs | ✅ Unlimited | ✅ Unlimited |
| Risk Presets | ✅ All Presets | ✅ All Presets |
| Analytics & Logs | ✅ Advanced | ✅ Advanced |
| Custom Configurations | ✅ Full Access | ✅ Full Access |
| Support | Community | ✅ Priority |
Billing Options
Monthly Billing
- Billed every month
- More flexible
- Higher total cost per year
Yearly Billing (Recommended)
- Billed once per year
- Save 20% compared to monthly
- Lower monthly equivalent cost
- Better value for long-term users
Frequently Asked Questions
Q: Can I switch plans anytime?
A: Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated charges. Downgrades and cancellations after the billing period take effect at the end of your current billing cycle with no prorated refund.
Q: What happens if I cancel?
A: If you cancel, you'll continue to have access to all Pro features until the end of your current billing period. After that, you'll be moved to the Free plan. No data will be lost.
Q: What payment methods do you accept?
A: We accept all major credit cards and support secure payment processing through Stripe and Whop. All payments are processed securely.
Q: What's the difference between monthly and yearly billing?
A: Yearly billing saves you 20% compared to monthly billing. Both plans offer the same features - the only difference is the billing frequency and savings.
For more detailed information, see the Complete User Guide or Contact Support.